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Vendor Management
A single point of contact for all of your loan origination and
closing services needs. Get a better
deal than you have now. |
Title Insurance
A full suite of title products including Full ALTA,
special refinance and equity products, property reports,
legal and vesting. recording and more. |
Valuation Services
A full suite of valuation services including Full
Appraisals, Drive By Appraisals, AVMs, BPOs, Review
Appraisals and more. |
AVM Services
A full suite of accurate AVM products including
Home Value Explorer, CASA, PASS ValueSure, Home Price
Analyzer, VeroValue & more. |
Flood Determinations
Life of Loan or Basic flood determinations including
HMDA, free rush service, and more. |
Closing Services
A full suite of closing services including settlements,
closings, doc prep, bringdowns and more. |
The Compliance Self Audit
Don't waste another minute on ineffective compliance
training. Self guided checklists get you results at a fraction of
the cost and in much less
time. |
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Compliance Library
Interpretive information and tools that allows users to
quickly and conveniently navigate federal lending laws,
regulations, and reference materials. |
Compliance Research
Have a compliance related question? Let us do the research for you.
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Regulatory Updates
We prepare regulatory updates to keep lenders informed
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About
Us
A one-stop Lenders Services firm that
focuses on providing
seamless, exceptional service. |
Our
Partners
We only work with the finest firms in the real estate
lending industry so you get what you need, on time,
every time. |
LOS Integrations
Our products and services can be accessed
through most major loan origination systems. |
Contact
Us
Contact us and we'll get back to
you within two business hours.
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Contact Information
Processing Solutions
P.O. Box 6231 Folsom, CA
95763
Office: 800 - 946-8168
FAX:
800 - 946-8169
For immediate assistance please call
1-800-946-8168 or fill out the form below
and we'll respond within 2 business hours
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The first time you called I told you I
thought flood companies are lazy and why should I switch
from one lazy company to another. You told me you were
different but I’d heard it all before. After calling me for
a year I decided to give you a chance and we tested your
system for a week.
At first we sent the easy ones, then on
the last day of our test, one of my staff sent you the most
difficult one possible, it was very rural and we only gave
you a partial legal description. We also told you we needed
it back in less than thirty minutes. When you called us 17
minutes later and told us it was complete we were very
impressed. In the past every other flood company would have
called for more information. Since that day you’ve provided
us with excellent service and thank you for being so
persistent.
Linda
Marincel
Mortgage Department Manager
Royal CU |
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Thanks for the superior service!
Cyndi Hardy
Sales Manager/Home Mortgage Consultant
Wells Fargo Home Mortgage
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Builder Division |
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This is
in acknowledgement of the exemplary service that
Processing Solutions has provided Primacy Relocation
over the past year. When we first signed up with
you, you promised us exceptional service and you
have consistently delivered above and beyond our
expectations. We needed a customized solution that
involves a lot of manual entry on your part and we
really appreciate the “above and beyond” service
that your company provides. Whenever I call and ask
for help you respond immediately. We couldn’t be
more pleased. It is always a pleasure to speak with
you. Usually when I have to call a vendor to either
ask for help or clarification it is in many ways
dreadful. This is NEVER the case with you. I
consider my decision to move our flood cert requests
to Processing Solutions one of the best decisions we
have ever made. Again, thank you for the exceptional
service.
Gayle
Shackelford
Risk Control Manager
Primacy Relocation |
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On behalf of the real estate staff I wanted to thank
you for taking such good care of us. We really
appreciate your quick responses to all our needs.
Just the other day one of
our members disputed a flood zone designation, and
with her additional documentation you resolved the
situation for us almost instantly. We appreciate
your friendly and fast service.
Hemlata Patel
AVP, Lending
Pacific Service CU |
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Thank you
for the excellent service. We really enjoy working
with you and your company. When you first called on
me I was skeptical but you kept persisting. After a
year and a half I realized that you wouldn’t be so
persistent unless your service really was that much
better. We decided to test your service and your
systems and found your claims to be true. What we
are most impressed with however, is your complete
willingness to be of service which is demonstrated
by regular calls to us to ensure that our needs are
being met and appreciating the opportunity to be of
service to MSGCU.
Susan Hamlett
Consumer Loan Manager
Michigan Schools and Government Credit Union
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Thank you for taking such good
care of us here at Greater Nevada Mortgage
Services. Ingrid Maddox and I really appreciate how
quickly you respond to us with your constant follow
up and attention. We know that if there is ever a
problem you take care of us right away, and this
customer service helps us close our loans faster.
Thank you, and keep up the good work!
Ingrid Maddox
VP of Operations
Greater Nevada CU |
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I would like to thank you
and Processing Solutions for the excellent service
you provide us. The fast and efficient delivery of
your products and services make me feel like I am
the most important customer you have. I will
continue to recommend your firm to anyone in need of
your services. Thank you so much and keep up the
good work!
Brian Sheehan
Loan Processor
Benchmark Mortgage |
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We are
very pleased with your company. We have never had
any problems with any determinations. You are always
prompt in turn around time even on the difficult
ones. Thanks.
Barb
Cernohous
Assistant Vice President
River Falls State Bank |
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I want you to know that I am extremely happy with
the service and I really appreciate your checking in
with me like you do. I had an issue where flood
insurance was required but I was trying to get help
with determining if I could get it reviewed again
and I was very satisfied with the help and response
I received.
Kelli Ingram
Vice President - Credit
Administraton
Bank of Atlanta |
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Thanks for the quick help! It was pretty
impressive!
Ed
Reed
Assistant Vice President
American Bank of Missouri |
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Thank you for
excellent service. I appreciate all you have done to
make my job more streamlined.
Jackie Flores
Loan Officer
Elite Loan Pros |
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We’re a small credit union and don’t send your
company a lot of business, but can tell that you
care about helping us. You promised good service
when we signed up with your company and you’ve gone
beyond our expectations. Thanks for all your
continuing help.
Karen
Meeks
Mortgage Loan Officer
Golden Bay Federal Credit Union |
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I
just wanted to say thank you for the service level
you have been providing to
us.
Yesterday
I needed you to
follow up on a manual flood zone determination. I
emailed you and within, literally, minutes you
returned my call
and
shortly thereafter
your team had the certification emailed to me.
This is the
response to most anything we
have had a need to
call you about.
Linda Bradfield
Loan Processor
Tri- Counties Bank |
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I am so impressed with your response!
Susan M. Santerelli
Attorney at Law
Severson & Werson |
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I wanted to
take this time to send a note of thanks for all of the wonderful
work you do and the service you provide us. We are very
satisfied and quiet glad that we
are now sending all of our business your way. The response time
is wonderful and we are VERY happy with the cost. You, in
particular, have always gone just one step beyond the need and
have helped me out so many times without making me feel like a
bother. Your complete willingness to help and your, always
friendly, attitude makes such a difference; so much so that I
would, without reservation, recommend you to anyone needing this
service!
Jane Slaughter
Loan Processor
Tri-Counties Bank |
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I just wanted to write a quick note and thank you
for the services you have been providing our credit
union. We have been so very impressed with the
level of service we receive from you and your
company. I have heard many promises made in my 20+
years of lending experience, however, the service we
have received from Processing Solutions has exceeded
our expectation levels and you truly deliver what
you promise.
John
Garner
Vice President of Lending
3 Rivers
FCU |
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