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You are amazing ! Thank you so much. We really appreciate your prompt attention and incredible customer service.
Megan J. B. Freedman |
I just wanted to write a quick note and thank you for the services you have been providing our credit union. We have been so very impressed with the level of service we receive from you and your company. I have heard many promises made in my 20+ years of lending experience, however, the service we have received from Processing Solutions has exceeded our expectation levels and you truly deliver what you promise.
John Garner
Vice President of Lending
3 Rivers FCU
Bundled Title, Appraisal, Flood, Settlement & Closing Services
Customized for each clients needs, you create a bundle which includes only the services you need - such as title services, appraisal services, settlement and closing services - delivered for one flat fee.
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Thank you for going above and beyond your normal excellent service when needed. We have a tremendous workload and your "extra help" really helps us during these crunch times. I would definitely recommend your service to anyone. Thanks, as always, for the terrific job you do.
Francesca King |
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I appreciate all your help. I cannot recall ever dealing with a vendor who has been more helpful or accommodating. You people rock! Thanks again!
Don
Montague |
You Also Get The Processing Solutions Advantage
You get Objective Advice and Recommendations - We "shop the market" to get you the best deal possible for your organization.
We'll monitor your production once each hour to make sure all orders are returned on time and without delay.
We'll work directly with your borrowers to help them resolve any issue related to an order.
You'll stay in compliance with our exclusive Compliance Education Series For Lenders. Rest easy when the auditors come.
We'll do compliance research for you. Have a question? Call Us!
We'll send you an updated due diligence package each year.
Every 6 months we'll send you a set of reports to help you evaluate vendor. performance. Make sure you've always got the best deal.
If we don't hear from you we'll call 1-2 times per month to check and make certain we're doing a good job for you.
We are extremely responsive and reply to phone calls, e-mails and faxes within 1 business hour or less.
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I would like to thank you and Processing Solutions for the excellent service you provide us. The fast and efficient delivery of your products and services make me feel like I am the most important customer you have. I will continue to recommend your firm to anyone in need of your services. Thank you so much and keep up the good work!
Brian Sheehan |
Partial List of Satisfied Clients
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Almost three years ago we were told me that Processing Solutions would do a better job than our current vendor. You gave me your personal word that you would personally take care of me and my staff. I was really skeptical because I’ve heard that so many times, over and over. Every vendor promises the world. But you and Processing Solutions really deliver. I’ve heard nothing but great things from my staff. They tell me your firm is very responsive and my loan assistants love the service. I think overall the service has been great and we always get great support. The system is very user friendly from all viewpoints. Which is very good, but if the people behind the system were not as supportive and friendly to work with, then it wouldn’t mean much. The personnel have all been a joy. We simply couldn’t be happier. Thank you for three great years of top notch service and I would gladly recommend you to any of my peers who are not competitors!
Conny Loftus |
Summary of Advantages
Close more loans than ever before.
Reduce your overall risk.
Respond more rapidly to market conditions.
You get objective advice and recommendations - We "shop the market" to get you the best deal possible for your organization.
Fast & accurate title information.
Experts at “new construction” and other “hard to locate" properties.
We'll monitor your production once each hour to make sure all orders are returned on time and without delay.
We'll work directly with your borrowers to help them resolve any issue related to an order.
Our exclusive system delivers regulatory updates, improved best practices methods and techniques and fresh new ideas from real estate lending managers across the United States. Get answers to compliance related questions. Reduce your compliance training budget and get better results.
You'll get an updated due diligence package each year.
Every 6 months we'll send you a report to help you evaluate vendor performance.
If we don't hear from you we'll call 1-2 times per month to check and make certain we're doing a good job for you.
We reply to all of your phone calls, e-mails and faxes in 2 business hours or less.
On average our clients save $30-50,000 or more each year.
I am so impressed with your response!
Susan M. Santerelli
Attorney at Law
Severson & Werson
Next Step
Call (800) 946-8168 for more information or fill out the form below. We'll rush you a detailed information package.
We will not share your information with anyone, ever.
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I wanted to take this time to send a note of thanks for all of the wonderful work you do and the service you provide us. We are very satisfied and quiet glad that we are now sending all of our business your way. The response time is wonderful and we are VERY happy with the cost. You, in particular, have always gone just one step beyond the need and have helped me out so many times without making me feel like a bother. Your complete willingness to help and your, always friendly, attitude makes such a difference; so much so that I would, without reservation, recommend you to anyone needing this service!
Jane Slaughter |
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The first time you called I told you I thought flood companies are lazy and why should I switch from one lazy company to another. You told me you were different but I’d heard it all before. After calling me for a year I decided to give you a chance and we tested your system for a week. At first we sent the easy ones, then on the last day of our test, one of my staff sent you the most difficult one possible, it was very rural and we only gave you a partial legal description. We also told you we needed it back in less than thirty minutes. When you called us 17 minutes later and told us it was complete we were very impressed. In the past every other flood company would have called for more information. Since that day you’ve provided us with excellent service and thank you for being so persistent.
Linda Marincel |
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Thanks for the superior service!
Cyndi Hardy |
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Processing Solutions is a leader in the services they provide. I continue to be impressed with their quick response time and knowledge. My requests are always followed through with reliable solutions.
Jamie
N. Fritz, CBA, CRCM |
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This is in acknowledgement of the exemplary service that Processing Solutions has provided Primacy Relocation over the past year. When we first signed up with you, you promised us exceptional service and you have consistently delivered above and beyond our expectations. We needed a customized solution that involves a lot of manual entry on your part and we really appreciate the “above and beyond” service that your company provides. Whenever I call and ask for help you respond immediately. We couldn’t be more pleased. It is always a pleasure to speak with you. Usually when I have to call a vendor to either ask for help or clarification it is in many ways dreadful. This is NEVER the case with you. I consider my decision to move our flood cert requests to Processing Solutions one of the best decisions we have ever made. Again, thank you for the exceptional service.
Gayle Shackelford |
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On behalf of the real estate staff I wanted to thank you for taking such good care of us. We really appreciate your quick responses to all our needs. Just the other day one of our members disputed a flood zone designation, and with her additional documentation you resolved the situation for us almost instantly. We appreciate your friendly and fast service.
Hemlata Patel |
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Thank you for the excellent service. We really enjoy working with you and your company. When you first called on me I was skeptical but you kept persisting. After a year and a half I realized that you wouldn’t be so persistent unless your service really was that much better. We decided to test your service and your systems and found your claims to be true. What we are most impressed with however, is your complete willingness to be of service which is demonstrated by regular calls to us to ensure that our needs are being met and appreciating the opportunity to be of service to MSGCU.
Susan Hamlett |
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I would like to thank you and Processing Solutions for the excellent service you provide us. The fast and efficient delivery of your products and services make me feel like I am the most important customer you have. I will continue to recommend your firm to anyone in need of your services. Thank you so much and keep up the good work!
Brian Sheehan |
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We are very pleased with your company. We have never had any problems with any determinations. You are always prompt in turn around time even on the difficult ones. Thanks.
Barb Cernohous |
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I want you to know that I am extremely happy with the service and I really appreciate your checking in with me like you do. I had an issue where flood insurance was required but I was trying to get help with determining if I could get it reviewed again and I was very satisfied with the help and response I received.
Kelli Ingram |
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Thank you very much for your quick assistance!! You guys have done an excellent job for us!
Bryan L. Carter |
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Thanks for the quick help! It was pretty impressive!
Ed
Reed |
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Thank you for excellent service. I appreciate all you have done to make my job more streamlined.
Jackie
Flores |
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We’re a small credit union and don’t send your company a lot of business, but can tell that you care about helping us. You promised good service when we signed up with your company and you’ve gone beyond our expectations. Thanks for all your continuing help.
Karen
Meeks |
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I just wanted to say thank you for the service level you have been providing to us. Yesterday I needed you to follow up on a manual flood zone determination. I emailed you and within, literally, minutes you returned my call and shortly thereafter your team had the certification emailed to me. This is the response to most anything we have had a need to call you about.
Linda
Bradfield |
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I am so impressed with your response!
Susan M. Santerelli |
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I wanted to take this time to send a note of thanks for all of the wonderful work you do and the service you provide us. We are very satisfied and quiet glad that we are now sending all of our business your way. The response time is wonderful and we are VERY happy with the cost. You, in particular, have always gone just one step beyond the need and have helped me out so many times without making me feel like a bother. Your complete willingness to help and your, always friendly, attitude makes such a difference; so much so that I would, without reservation, recommend you to anyone needing this service!
Jane Slaughter |
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I just wanted to write a quick note and thank you for the services you have been providing our credit union. We have been so very impressed with the level of service we receive from you and your company. I have heard many promises made in my 20+ years of lending experience, however, the service we have received from Processing Solutions has exceeded our expectation levels and you truly deliver what you promise.
John Garner |
| The Compliance Self Audit • Compliance Research • Regulatory Updates • Vendor Management • Compliance Training |
